Return form

RETURN FORM

 If you wish to exchange or return your goods you can fill out this return form and send it along with your items within 14 days after you have received your package. Send the package to the following address:

Nordic Kids AS

c/o EU Terminalen AB

Prästängsvägen 36

45233 Strömstad

Sweden

Price tags and other labels must be attached on all returned items, which have to be returned in original packaging.

Notice that you have to pay for the return shipment, unless otherwise is agreed upon with our customer service team.

GET YOUR MONEY BACK

Fill out the return form and cross ‘X’ in “Refund”. The amount will be refunded to the credit card used for the purchase. It may take up to two weeks before the money is available on your card, depending on the type of your card.

EXCHANGE SIZE

Fill out the return form and note which size you wish to receive instead. We will send you the desired size within 5 working days after we have received your returned items. If we do not have the required items in stock and cannot provide it for you, we will refund the money to the credit card used for the purchase.

EXCHANGE TO A DIFFERENT ITEM

Go to our webshop and make a new order for the new item.

Fill out the return form and cross ”X” in “Refund”. We will refund the money to the credit card used for the purchase. It may take up to two weeks before the money is available on your card, depending on the type of card.

COMPLAINTS

If you experience any problems with your order or items ore we by mistake have sent you the wrong item,  please contact our customer service by mail: webshop@mariuskids.com or phone: +47 915 72 196. Remember to write your order number in the email so we can help you as fast as possible.

 Used/impaired goods

Please fill out information below:

Name:_______________________________________________________

E-mail:_______________________________________________________

Order number:________________________________________________

Phone:_______________________________________________________

I want to:

1. Change item
2. Make a complain
3. Use my right of withdrawal

Returned Items

Please make sure to send this form together with the item(s) you are returning, so we can help you as quick and easy as possible.